How To Rent?

Learn more about the rental process from WalkSmart. If you have any questions, feel free to reach out to us on the contact page, or read the FAQs below.

Rentals | eScooter | eBike

WalkSmart offer's electric vehicle rentals, either monthly, weekly or daily. Pickup and return in-store only. Terms and Conditions Apply.


  Pickup and dropoff from one of our stores - Sydney Store or Canberra Store.


  Servicing and damage cover included. Includes our Diamond Care Package.


  Get half of your rental payments as store credit if you buy-out! Valid up to 3 months.


  Return and end rental at any time. Billing is automatic for the time that you use.


  No start fee or deposit. You will need a suitable ID, AU Bank Account and Credit Card.


  Swap and change as new models get released. Keep up to date with the latest products!


  Rentals are suitable for personal, commercial or food delivery use.


  New or near-new products are provided, always less than 6 months old.


  Subject to applicant approval. Apply Now!

The Xiaomi M365


WalkSmart may provide a new or second-hand scooter or ebike for the rental. WalkSmart will ensure the product is in a clean and fully working condition prior to providing it to the customer. Rental products must only be used in approved and/or legal to ride areas, or on private property. *Terms and Conditions apply, please click here to learn more

Monthly Rentals


for 1 month

THE XIAOMI M365 Our top selling scooter, with a kinetic energy recovery system. Includes spare tyres!


for 1 month

THE XIAOMI M365 PRO Rigid, simple, durable, and gets the job done. Comes with cruise control!


for 1 month

THE NINEBOT MAX 65km battery range, great power up hills and a superior braking system!

Weekly Rentals


for 1 week

THE UNAGI SCOOTER A beautifully designed dual-motor motorised scooter, with a futuristic led display.


for 1 week

THE XIAOMI M365 PRO Rigid, simple, durable, and gets the job done. Comes with cruise control!


for 1 week

NCM ESSEN or MOSCOW Suitable for food delivery, includes phone mount, rear tray, lights and toolset.

FAQs: Frequently Asked Questions

Q: How does the rental process work?
A: Please complete the online form, then come into our store. You will need to bring in a valid form of ID (either driver's license or passport) and a Credit Card. Rentals are pre-payment, so the first month/week rental is paid in-store with your credit card, and thereon automatically debited via your bank account on a monthly or weekly basis. For example, if you rent an eScooter for $110 per month on the 1st January- when you collect the scooter in store, you must pay $110 upfront. Every month or week thereon is debited from your bank account automatically until you return the eScooter. If you return it within one month (before 1st February), then there are no further charges. If you decide to use it for 3 months, then there will be a direct debit charge of $110 on the 1st February and 1st March. If you have any further questions, please give us a call.

Q: What is the minimum term for the rental?
A: The minimum term for the rental is either 1 month or 1 week - depending on whether it is a weekly or monthly rental.

Q: Can I return the scooter or bike at any time?
A: Yes, you can return the rental product at any time. However, note that all payments are pre-payments, so for example if you have made the rental payment for the whole month on the 1st February, you have up-until the 1st March to return the scooter before you are billed for another month rental.

Q: What happens if the rental scooter or bike gets lost or stolen?
A: If the rental product gets lost or stolen, you will be required to purchase the product outright at the standard price as if you were buying it at the conclusion of your rental. You would receive some credit available from your rental payments.

Q: What happens if I damage my rental product?
A: WalkSmart covers almost all damage, repairs and servicing items, so you can ride worry-free- knowing that if any problems do arise, WalkSmart will swap and change your product with another one.

Q: What happens If I want to buy my rental product at the conclusion of my rental?
A: WalkSmart will provide you with 50% of your rental payments as store credit towards purchasing the product. This is only valid up to 3 months of rental payments.

Q: What happens if I have an issue with my rental product?
A: You will need to bring it back into the WalkSmart store, and the team will provide you with another product to use for your rental.

Q: How do you process the payment?
A: The first month's rental payment needs to be done in-store by credit card. Each month thereon is automatically scheduled monthly via direct debit from your nominated bank account, until the rental is ended.

Q: What is I have any problems with the rental?
A: The rental can be returned at any time. If the customer has any problems, there is no further charge or risk.

Q: If I rent a product, am I able to pause for a few months?
A: Yes, the customer can end the rental at any time, and start again at any time.

Q: If I rent a product and return it after a few months, until how long after can I still purchase the product If I decide too?
A: Generally, you need to purchase the product immediately after once you return it - if you want to buy and use your rental credit. On occasion, you may liaise with the store team if you are undecided and wish to have more time.

Q: If I move to another city or state, can I transfer the rental product there?
A: Yes, but you must check with store staff prior, especially if there is no other WalkSmart store in that state/city.

Q: If I have any additional questions, how can I contact you?
A: You may contact the WalkSmart team via phone, email, Facebook or Instagram chat. Please see the contact page on our website for more information.

Q: What happens if I get fined while riding the rental product?
A: It is the renter's responsibility to ensure they are abiding by their local laws. Any fines or penalties are the responsibility of the rider. The renter or rider may contact WalkSmart for guidance.

Q: What is the minimum age for renting a product from WalkSmart.
A: The minimum age is 18, or 16 for riding under parental guidance.

Q: What happens if my rental vehicle tyre goes flat?
A: You can bring into WalkSmart for repair.

Q: Are the rental products new or second-hand products?
A: WalkSmart will provide a mix of used or new products depending on the current scenario. WalkSmart ensures to clean and sanitise every product prior to providing it for rental.

Q: Do you offer daily rentals?
A: Sometimes; however, it is subject to conditions and availability in store. Please contact your local store to book if you wish to rent for a day. Daily rental prices start at $30 p/day.

FlexiRentals Terms and Conditions

Includes Diamond Care Package
The terms and conditions relating to the Diamond Care Package can be found here. The Diamond Care Package will apply to the product on rental during the period of the rental.

WalkSmart may provide a new or second-hand scooter for the rental. WalkSmart will ensure the scooter is in a clean and fully working condition prior to providing it to the customer.

The month to month rental policy excludes any postage or logistics costs if the customer needs to return the scooter, send it in for repair or servicing. If it is not convenient for the customer to come into the WalkSmart store, then WalkSmart can arrange a courier at the customer's expense.

Try before you buy, get 50% refunded if you choose to buy!
Receive 50% of your rental payments as credit towards purchasing the electric scooter, valid up to 3 months of rental time.
Customers who decide to purchase the electric scooter from WalkSmart at a later date, will receive credit towards this new purchase at the amount of 50% of their total rental payments over the most recent 3 months.

The customer can choose to switch models at any time, but each scooter must be rented for a period of one-month minimum.

Each scooter rental contract is for a period of one-month minimum. The customer may cancel the rental contract at any time but will be billed for the remainder of the current month. The customer must return the scooter at the end of the period, including all parts associated. The scooter must match the scooter provided at the beginning of the rental contract. Fee's will apply otherwise.

Failure to return the product by the customer, or if the product is lost or stolen, the customer will be billed the full retail price minus 50% of the rental payments made by the customer.

Failed or refunded direct debits will incur a $10 fee chargeable to the customer.

Subject to applicant approval.
An applicant must consent to have their personal information stored digitally and securely with WalkSmart. This may include; full name, address, phone number, email address, credit card, drivers licence, passport, ID, bank statement, in-store portrait image. The applicant must agree and sign the terms and conditions present on this page. The review process will take a specified amount of time.

The rental scooter and some of its internal components may be fitted with a discrete remote positioning device. The customer gives consent to WalkSmart in accessing the location of the scooter, and its components at any time.

If the customer fails to meet rental payments, does not return the scooter at the right time when requested, or is uncommunicative, WalkSmart has the right to forward or resell debt collection matters onto a 3rd party. A small claims legal process may also be undertaken if necessary.

WalkSmart recommends that you check your local state laws and regulations in relation to using electric scooters in public locations, roads and footpaths. Laws vary state by state and therefore may limit use to private locations only. Each local body is reviewing public electric scooter use, so we expect it to be regulated, but legal in all states within the short term. Feel free to contact WalkSmart if you have any questions.

Safety Waiver Agreement
In agreeing to operate one of the WalkSmart (property of Modern Power Solutions Pty Ltd) products, while wearing the compulsory protections supplied by WalkSmart, I agree as follows:

I fully understand and acknowledge that driving one of the electric vehicles rented by WalkSmart has
(a) inherent risks, dangers, and hazards and such exists in my participation in this activity;

(b) my participation in such activity may result in injury or illness including, but not limited to bodily injury, disease, strains, fractures, partial and/or total paralysis, death or other ailments that, could cause serious disability to myself or bystanders;

(c) by my participation in these activities, I hereby assume all risks and dangers and all responsibility for any losses and/or damages. I, on behalf of myself, my personal representatives and my heirs, hereby voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify the Modern Power Solutions Pty Ltd and all its members from any and all claims, actions, negligence or losses for bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of participation in this activity. I specifically understand that I am releasing, discharging, and waiving any claims or actions that I may have presently or in the future. I understand that Modern Power Solutions Pty Ltd does not condone the irresponsible use of its products. I understand that I am responsible for informing the shop assistant of any pre-existing medical conditions or injuries that may affect my ability to use the products properly.

(d) I understand that HELMETS are mandatory and agree to wear an approved helmet at all times. Helmets are necessary for each rider, but they do not eliminate all risk of injury in the event of an accident.

(e) In signing this document, I fully recognise that if injury, illness, death or damage occurs to me/my child while I am engaged in renting this electric vehicle or participating in eScootering, I will have no right to make a claim or file a lawsuit against WalkSmart or its affiliates, officers, agents or employees, even if they or any of them negligently cause my injury/my child’s injury, illness, death or damage.

(f) eScooters are maintained on a regular basis. It is the responsibility of the rider to check the electric vehicle BEFORE setting out on any ride. If any dangers are present, the rider must contact WalkSmart immediately and not operate the electric vehicle.

For any questions, please get in contact with us today,