WalkSmart Rentals Terms and Conditions

Includes Diamond Care Package
The terms and conditions relating to the Diamond Care Package can be found here. The Diamond Care Package will apply to the product on rental during the period of the rental.

WalkSmart may provide a new or second-hand scooter for the rental. WalkSmart will ensure the scooter is in a clean and fully working condition prior to providing it to the customer.

The month to month rental policy excludes any postage or logistics costs if the customer needs to return the scooter, send it in for repair or servicing. If it is not convenient for the customer to come into the WalkSmart store, then WalkSmart can arrange a courier at the customer's expense.

Try before you buy, get 50% refunded if you choose to buy!
Customers who decide to purchase an electric scooter "Brand New" from WalkSmart at a later date, will receive credit towards this new purchase at the amount of 50% of their total rental payments over the previous 12 months.

Helmet and phone mount included with your scooter!
Phone mount valued at $10, for more information, visit us in-store. Warranty is provided on the phone mount for the period of the care package. Helmet valued at $35 will be provided and will be covered under standard warranty. The helmet and phone mount must be returned at the conclusion of the rental, otherwise, an additional cost of $50 will apply.

More speed and range; get the Xiaomi M365 Pro +$30 p/month
Better ride quality & torque; get the Unagi +$50 p/month

The customer can choose to switch models at any time, but the new scooter must be rented for a period of one-month minimum.

Each scooter rental contract is for a period of one-month minimum. The customer may cancel the rental contract at any time but will be billed for the remainder of the current month. The customer must return the scooter at the end of the period, including all parts associated. The scooter must match the scooter provided at the beginning of the rental contract. Fee's will apply otherwise.

Subject to applicant approval.
An applicant must consent to have their personal information stored digitally and securely with WalkSmart. This may include; full name, address, phone number, email address, credit card, drivers licence, passport, ID, bank statement, in-store portrait image. The applicant must agree and sign the terms and conditions present on this page. The review process will take a specified amount of time.

The rental scooter and some of its internal components may be fitted with a discrete remote positioning device. The customer gives consent to WalkSmart in accessing the location of the scooter, and its components at any time.

If the customer fails to meet rental payments, does not return the scooter at the right time when requested, or is uncommunicative, WalkSmart has the right to forward or resell debt collection matters onto a 3rd party. A small claims legal process may also be undertaken if necessary.

WalkSmart recommends that you check your local state laws and regulations in relation to using electric scooters in public locations, roads and footpaths. Laws vary state by state and therefore may limit use to private locations only. Each local body is reviewing public electric scooter use, so we expect it to be regulated, but legal in all states within the short term. Feel free to contact WalkSmart if you have any questions.

For any questions, please get in contact with us today, Contact@WalkSmart.com.au