What our customers have to say about us?

Posted 13th April 2020. Category: Article.

What our customers have to say about us?

Posted 13th April 2020. Category: General.


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At WalkSmart, we listen and respond to feedback our customers provide us. It helps us deliver a better service.

The reviews left by customers say a lot about a company; it separates those that don't care and those that do.

This month, we celebrate over 150 positive reviews left to us on Google and Facebook. We have achieved this in a little under 12 months, and although we still have improvements to make, we are happy that over 95% of our customers have given us five stars!


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Here are some of our favourite reviews:

From Vedran:
Went in to see these guys about my current e-scooter and a potential replacement/upgrade. These guys gave me very honest and detailed recommendations about a potential replacement. They also fixed my current e-scooter within 30sec and at NO-COST. Strongly recommend these guys weather you need an upgrade, service or even to discover the e-mobility life. πŸšΆβ€β™‚οΈβž‘οΈπŸ”‹πŸ›΄βž‘οΈπŸ˜ƒπŸ˜ƒπŸ˜ƒ


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From Tom:
So happy I found you guys!!!! So helpful! Highly recommend for anyone that needs help with their scooter or just needs a simple replacement. The 2 Eddie's that helped were very wonderful!


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From Sean:
Fast immediate service. Told me what I needed and what I didn’t need. Fun chat and great a/c :)


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From Kris:
Eddie is extremely helpful and passion when detailing,have a very good experience in purchasing. Highly recommended e-scooter store in Sydney.

From Wong:
Eddie is extremely helpful and passionate when detailing,have a very good experience in purchasing. Highly recommended e-scooter store in Sydney.Eddie is extremely helpful and passion when detailing,have a very good experience in purchasing. Highly recommended e-scooter store in Sydney.

From Rafael:
Bought my Zoom Stryder EX here and I'm very happy with it. I encountered some issues with my scooter but it was quickly resolved with minimal hassle. Support was prompt to respond and was very helpful.

From Jin:
Here is sooooo nice especially so kind ED, as well as if you wanna get some of good quality e-scooter, they will explain it everything for you.

From Jerome:
Amazing scooters and what stands up for me is there after sale services like repair and etc.

From Axe:
I highly recommended Walksmart if you are looking to buy electric scooter with after sales care. Their staff are friendly and knowledgeable about their products and provide amazing after sales and warranty experience. Go local and support your local business! You won't regret it!

From Thais:
Just decided to rent an eletric scooter before buying one. Staff was very friendly and could answer all the questions that I had about e scooter. I would definetly recommend it!

Thank you to all our awesome customers who have made us the company we are today. We love to see a pleased customer, even if the circumstances are inevitably negative; we always strive to do the best thing and make right.

WalkSmart recommends that you check your local state laws and regulations in relation to using electric scooters in public locations, roads and footpaths. Laws vary state by state and therefore may limit use to private locations only. Each local body is reviewing public electric scooter use, so we expect it to be regulated, but legal in all states within the short term. Feel free to contact WalkSmart if you have any further queries.

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